Sales Admin / Support

Sales Administration / Support

Responsible for administration of the sales department, managing administrative tasks, maintaining customer service, and ensuring smooth communication between sales teams, clients, and internal departments. A proactive problem-solver with excellent communication skills and a passion for delivering top-tier customer service.

Key Responsibilities

• Administrative Support: Assist with the Sales team with key data reports and client requirements. Answering incoming calls and email inquiries.

• System Management: Update and maintain accurate customer profiles, Customer information and product data entry in system.

• Order Processing: Process customer purchase orders and affiliated documents required for shipping.

• Customer Service: Serve as a primary point of contact for client inquiries, product questions and after-sales support.

• Sales Reporting: Assist in general sales support, compiling presentations and admin tasks

• Cross-Functional Collaboration: Coordinate with finance, marketing, and logistics departments to ensure seamless order fulfillment.

Qualifications

• Experience: 1-3 years of experience in sales administration, FMCG, business support, or a related administrative role.

• Skills: Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint)

• System Knowledge: Familiarity with SAP software (or FMCG systems) is highly preferred.