Administration Assistant

BGL is seeking an experienced, reliable, and customer-focused Administration Officer to join our dynamic team on a full-time basis.

We are looking for a motivated and enthusiastic professional who thrives in a fast-paced environment and is committed to delivering excellent service while working collaboratively within a supportive administrative team.

In this role, you will provide essential administrative and coordination support across daily operations. Your responsibilities will include, but are not limited to:

• Triaging, prioritising, and dispatching work orders to tradespeople to ensure KPI targets are met

• Liaising effectively with clients, tradespeople, and internal team members

• Answering incoming calls and handling general office enquiries

• Scheduling and coordinating appointments

• Participating in a rotational after-hours on-call phone roster

To be successful in this role, you will bring:

• Strong verbal and written communication skills

• Excellent organisational, time management, and multitasking abilities

• The ability to work independently as well as part of a team

• Strong problem-solving skills and attention to detail

• Proficiency in Microsoft Outlook and general office systems

Previous experience working with Department of Housing contracts will be highly regarded but is not essential.

You are proactive, professional, and adaptable, with a strong commitment to customer service and the ability to manage completing priorities in a busy environment.