Receptionist & Administration Support

ABOUT FINANCIAL EDGE GROUP

Financial Edge Group is a boutique retirement-focused financial advice firm based on the Central Coast, specialising in pre-retirees and retirees. We work with a carefully selected client base who trust us with some of the most important financial decisions of their lives — and we take that responsibility seriously.

With a team of three advisers and a dedicated support team, we've built an award winning, high-care practice. We're proud of the culture we've built — professional, warm, and genuinely committed to doing right by our clients and each other.

THE OPPORTUNITY

We're looking for an enthusiastic, approachable, well-presented, and self-motivated person to join our team in a full-time Receptionist and Administration Support role.

You'll be the first point of contact for our clients — setting the tone for every interaction and playing a vital part in keeping our office running smoothly. You don't need years of financial services experience to apply. What matters most is the right attitude, a genuine care for people, and a willingness to learn. For the right person, this role offers real career pathway opportunities within our growing firm.

WHAT YOU'LL DO

•      Meet and greet clients and visitors warmly — in person and over the phone

•      Answer incoming calls, direct enquiries, and manage incoming and outgoing mail

•      Oversee calendars and coordinate appointment scheduling

•      Compile documents and prepare materials in preparation for client meetings

•      Ensure client files are maintained and updated in a compliant manner

•      Maintain a professional front-of-house, office, and meeting room presentation

•      Provide administration support to advisers, client managers, and the broader team

•      Monitor and restock office supplies as required

•      Assist with various forms, documents, and general office tasks as needed

WHAT WE'RE LOOKING FOR

•      Warm, approachable, and professional — you genuinely enjoy making people feel welcome

•      Reliable with a strong work ethic and positive, can-do attitude

•      Sharp eye for detail — you value getting things right the first time, within timeframes

•      Strong communication skills — clear, confident, and courteous

•      Ability to take initiative, problem solve, and manage competing priorities

•      Confident using Office 365 — including Word, Excel, and Outlook

•      Ability to work both autonomously and as part of a close-knit team

•      Current driver's licence

•      Previous experience in a reception, customer service, or office support role is a bonus — but not essential

WHAT WE OFFER

•      Full training and ongoing support — we'll set you up to succeed from day one

•      Real career pathway opportunities for those who want to grow with the business

•      Competitive salary commensurate with experience, negotiated based on current award

•      A warm, professional team culture where your contribution is genuinely valued

•      Erina location — no Sydney commute

HOW TO APPLY

If this sounds like the role you've been looking for, we'd love to hear from you.

Please submit your resume and a brief cover letter telling us why you'd be best suited to this role and what draws you to the opportunity.

Applications will be reviewed on a rolling basis — early applications are encouraged. This role is available for an immediate start.

Interviews will be conducted face-to-face.

For a confidential discussion, please reach out directly through SEEK messaging.