Job Info

Location: LIDCOMBE, NSW

Salary: Not Specified

Job Type: Permanent position | Full time position

Job Description

Retail Manager Business: Yilmaz Enterprise Pty Ltd T/A Chubby Buns Burgers Location: 78 Parramatta Rd, Lidcombe NSW 2141 Employment Type: Full-time, ongoing Salary: AUD $75,000 - $85,000 per annum plus superannuation About the Business YILMAZ ENTERPRISE PTY LTD operates Chubby Buns Burgers, a fast-growing hospitality business recognised for its premium burgers, loaded fries, signature sauces, and modern fast-casual dining experience. Chubby Buns Burgers focuses on delivering high-quality food, efficient customer service, and a vibrant dining atmosphere across dine-in, takeaway, and delivery operations.

The business operates within a fast-paced and high-volume hospitality environment where operational efficiency, food quality, customer satisfaction, and strong team coordination are essential to daily success. With increasing customer demand and ongoing business growth, the company requires an experienced Retail Manager to oversee store operations and support continued operational performance. Position Overview

The Retail Manager is responsible for overseeing the day-to-day operations of Chubby Buns Burgers, ensuring smooth business operations, strong customer service delivery, effective staff management, and compliance with operational standards. The role requires hands-on leadership within a busy hospitality environment and accountability for financial performance, inventory management, staffing, customer engagement, and operational compliance. This is a senior operational role suited to an experienced hospitality or retail management professional who can lead a team within a structured, performance-driven environment.

Key Responsibilities

Determining product mix, stock levels, and customer service standards to support efficient business operations
Developing and implementing purchasing, pricing, and promotional strategies to maximise sales and profitability
Coordinating marketing and promotional activities to strengthen customer engagement and brand visibility
Monitoring sales performance, operational costs, and financial performance indicators
Maintaining accurate records relating to inventory, sales transactions, and operational activities
Managing recruitment, onboarding, training, supervision, and rostering of staff members
Ensuring high standards of food quality, customer service, and workplace presentation are consistently maintained
Monitoring compliance with workplace health and safety requirements, food safety regulations, and company procedures
Handling customer enquiries, complaints, and service issues in a professional and timely manner
Supporting continuous improvement initiatives and contributing to overall business growth and operational efficiency

Skills & Experience

Proven experience in retail or hospitality management within a fast-paced operational environment
Strong leadership and staff management capability with experience coordinating teams and rosters
Sound understanding of inventory management, cost control, and hospitality operations
Strong communication, organisational, and problem-solving skills
Ability to work effectively under pressure in a high-volume customer service environment
Flexibility to work evenings, weekends, and public holidays as required

Preferred Qualifications

AQF Associate Degree, Advanced Diploma or Diploma (ANZSCO Skill Level 2)
At least three years of relevant experience may substitute for the formal qualifications listed above.

In some instances, relevant experience and/or on-the-job training may be required in addition to formal qualifications

Current food safety certification or willingness to obtain
Previous experience within burger restaurants, fast food operations, cafés, or hospitality businesses will be highly regarded

Work Environment The Retail Manager role is operational and hands-on, requiring active involvement in daily restaurant activities alongside staff members. The position requires strong leadership capability, effective time management, and the ability to maintain operational consistency within a busy hospitality environment. Note – Preference will be given to Australian Citizens and Permanent Residents.

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