Client Services Executive

Our Company At Teradata, we believe that people thrive when empowered with better information. Teradata Autonomous Knowledge Platform activates enterprise intelligence by unifying data, knowledge and business context to achieve tangible outcomes. With Teradata, organizations can provide agents with full context for impact when it matters. Our solution lets businesses connect and scale on premises, in the cloud, or through a hybrid approach. Teradata delivers real business value with AI. What You Will Do In this role, you will own the end-to-end sales cycle for Teradata Services across the ANZ market, with a strong focus on helping customers realise measurable business value from their data and analytics investments. You will identify, qualify, and close high-value services opportunities across Consulting, Managed Services, Transaction Services, and Teradata Cloud embedding services into broader account strategies and long‑term customer roadmaps. You will work closely with Account Executives to position services as a critical enabler of cloud modernisation, cost optimisation, and analytics-led transformation. Success in this role is defined by consistent achievement of services bookings targets, strong forecast accuracy, and trusted customer relationships at executive and operational levels. You will lead pricing strategy, manage internal approvals, and negotiate commercial terms directly with customers, ensuring solutions are both competitive and executable. You will also manage services pre‑sales and proof‑of‑concept engagements, ensuring clear scope definition, alignment to customer outcomes, and a smooth handoff to delivery teams. Maintaining strong Salesforce hygiene, building a sustainable services pipeline, and contributing local market insights to services go‑to‑market strategies are core expectations of this role. Who You Will Work With On our team, you will collaborate closely across Sales, Services, and Delivery to support customers throughout their cloud and analytics journey in Australia and New Zealand. You will partner with: Account Executives (AEs) on account planning, services strategy, pricing, proposals, customer communications, QBRs, and escalation managementAI Sales Teams to structure AI‑led services engagements, articulate business value, and align scope with customer prioritiesCustomer Solution Architects (CSAs) on solution design, application and data architecture, and services presales supportProject and Services Delivery Leadership (PM / SEM / SDM / EM) to ensure delivery readiness, clear handover, and successful executionServices Presales and Centres of Excellence (COE) on scoping, estimation, offer definition, and continuous improvement of services positioningDeal Desk for approvals, pricing governance, and proposal strategyLegal for services contract drafting, review, and negotiationFinance for forecasting, invoicing, and revenue recognition What Makes You a Qualified Candidate Proven experience selling complex technology or professional services solutions within enterprise customers in Australia or New ZealandStrong commercial acumen with hands‑on experience in pricing, deal structuring, and contract negotiationDemonstrated ability to manage a predictable services pipeline and maintain high Salesforce forecast accuracyComfortable engaging with senior customer stakeholders and navigating consensus‑based buying environmentsAbility to work effectively in a matrixed, regional organisation What You Will Bring Strong understanding of services‑led value propositions and how to position them within enterprise account plansExperience working with Global Systems Integrators (GSIs) or local delivery partners in co‑sell and co‑deliver modelsA customer‑centric mindset focused on long‑term outcomes, retention, and expansionAbility to translate complex customer requirements into clear, outcome‑driven services solutionsStrong collaboration and communication skills suited to the ANZ market Why We Think You’ll Love Teradata We prioritize a people-first culture because we know our people are at the very heart of our success. We embrace a flexible work model because we trust our people to make decisions about how, when, and where they work. We focus on well-being because we care about our people and their ability to thrive both personally and professionally. We are an anti-racist company because our dedication to Diversity, Equity, and Inclusion is more than a statement. It is a deep commitment to doing the work to foster an equitable environment that celebrates people for all of who they are. Teradata invites all identities and backgrounds in the workplace. We work with deliberation and intent to ensure we are cultivating collaboration and inclusivity across our global organization. We are proud to be an equal opportunity and affirmative action employer. We do not discriminate based upon race, color, ancestry, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related conditions), national origin, sexual orientation, age, citizenship, marital status, disability, medical condition, genetic information, gender identity or expression, military and veteran status, or any other legally protected status.