Regional Office Lead

• Champion an excellent staff and visitor experience across the Kingsgrove office.
• Oversee day‑to‑day office operations, collaborating with property and facilities teams.
• Lead, coach and mentor a small, dedicated reception team (2 employees).
• Provide occasional reception coverage, ensuring seamless service delivery.
• Align NSW office operations with Victorian office practices.
• Support regional events, Board and ELT site visits, and internal activities.
• Contribute to project administration and governance when required.
• Identify challenges before they arise and develop effective solutions.
• Build strong internal and external stakeholder relationships.
• Scan the environment for risks and opportunities, supporting continuous improvement.
• Promote and role‑model adaptability, resilience and positive change.

You are a natural relationship builder who thrives in dynamic environments. You bring strong administrative capability, a proactive mindset and a commitment to delivering exceptional service.

You will also bring:

• Experience providing high‑quality administrative and office coordination support.
• Strong communication skills and the ability to relate to people at all levels.
• Leadership or coaching experience, with an empathetic and supportive approach.
• Ability to manage competing priorities with professionalism, discretion and sound judgement.
• Experience in event coordination, project support or similar functions.
• A commitment to inclusion, wellbeing and creating a collaborative team culture.
• Experience in disability services or a related sector is advantageous but not essential.

• Above‑award remuneration
• Salary packaging up to $15,900 per year to increase your take‑home pay
• A genuinely inclusive, values‑driven workplace where diversity and belonging are embraced
• Opportunities for growth, learning and development
• A leadership team committed to your wellbeing and success

This role has been intentionally designed to be accessible and inclusive for candidates with disability. If you identify as a person with disability, we will work with you from application stage onwards to ensure reasonable adjustments are in place to support your success.

• Certificate in Business Administration (desirable)
• NDIS Worker Screening Check
• Working With Children Check
• International Police Check (if applicable)
• Current driver's licence
• Eligibility to work in Australia

If at any time you require us to adjust our recruitment process to meet your individual needs please email

Scope (Aust) is a 2024Circle Back Initiative Employer – we commit to respond to every applicant.

Please note, successful applicants will be required to hold a NDIS Worker Screening Check Clearance and a Working with Children Check. If you have lived or worked for a continuous period of 12 months or more in another country within the last 10 years, a certified International Police Check from that country or countries will also be required. Please note that the offer will be conditional on meeting these requirements.