Senior Medical Adviser - Health

At Bupa, purpose meets possible. Join us and help shape a future where healthcare is more connected, more personal and more human.

We’re a global healthcare leader trusted by millions and committed to helping people to live longer, healthier, happier lives and making a better world. Healthcare is changing, and so are we. We’re investing in more clinics, better systems and smarter, more connected ways to help our customers. As we continue to expand our services and invest in innovation, you’ll help create a healthcare system that meets people where they are, responds to what they need and leaves them better than before. 

Here, your work has purpose, your voice matters and your future is full of possibility.

The Senior Medical Adviser (Service Delivery) provides clinical leadership and management oversight of clinical advisers delivering health and health systems advice to DVA. Overseeing the Community Based Care Team composed of multiple clinical specialities, the Senior Medical Adviser will lead the delivery of consistent, timely, high quality clinical advice to DVA business areas to support access to necessary veteran health care.

About the Role

The Senior Medical Adviser (SMA-H) will report to the Senior medical Officer Health, and under the direction of the Commonwealth, will provide leadership and management of a team providing expert clinical advice to support policy, programs, and service delivery; contribute to research interpretation and application; apply clinical guidelines, protocols, and standards; liaise with internal and external stakeholders; support monitoring, evaluation, and continuous improvement activities; provide input into system optimisation to enhance service quality and efficiency; and undertake other duties as directed by the Commonwealth.

In this role, you’ll:

• Lead and manage a multidisciplinary team of Clinical Adviser – Health (CA-Hs) to deliver high quality health advice for key projects and activities, including fostering a positive team culture, monitoring workloads, conducting performance reviews, and establishing effective team processes.
• Provide expert clinical advice and act as the primary escalation point for projects and activities, including responding to queries from business areas and resolving conflicting or unclear medical evidence, including conflicting CA-H advice.
• Undertake and oversee desktop research, analysis, and environmental scanning to inform evidence-based health system advice to the Department, including insights on industry trends, standards of care, and current clinical practice.
• Support end-to-end project delivery through planning, coordination, milestone tracking, and proactive identification and management of risks and opportunities.
• Develop and contribute to key documentation, including planning materials, approval briefs, consultation responses, submissions, internal correspondence, and meeting papers.
• Engage and collaborate with internal stakeholders across the CHO division, health business areas, and broader DVA to build alignment, improve understanding, and enhance the quality and timeliness of clinical advice.
• Provide strategic advice to DVA management on the impact of policy and procedural changes, and liaise with external providers on complex or systemic issues in line with agreed procedural frameworks.

About you

We’re seeking an experienced medical Practitioner with:

• Current unrestricted registration as a Specialist Medical Practitioner with AHPRA (including General Practice), with significant (minimum 5 years) contemporary clinical experience across DVA-relevant health areas such as primary care, musculoskeletal medicine, mental health, geriatrics, rehabilitation, or surgery, including recent independent clinical practice. Experience with community based delivery of health care services preferred. 

• Experience in clinical leadership and management including quality improvement; 

• Demonstrated ability to make time-critical decisions in complex, ambiguous, or information-poor environments, supported by strong clinical judgement.
• Highly developed critical analysis skills, with the ability to apply evidence-based research principles to a range of clinical scenarios, including those involving novel and emerging therapies.
• Demonstrated experience in leading, managing and developing a multidisciplinary team of clinicians.
• Sound knowledge of the Australian healthcare system, including key schemes and frameworks such as the Pharmaceutical Benefits Scheme (PBS) and Medicare Benefits Schedule (MBS).
• Excellent interpersonal, written, and verbal communication skills, with the ability to effectively engage with both clinical and non-clinical stakeholders.

• Demonstrated sensitivity, professionalism, and sound judgement in managing complex client, staff, and medico-legal matters.

Desirable:

• Understanding of DVA processes and the services available to veterans and their families; 
• Experience using the Microsoft suite of computer software, team collaboration software and videoconferencing; and 
• Demonstrated experience in medical or policy writing. 
• Qualifications or experience in research design, public policy or other related subject areas

Join us and be part of an organisation that’s fully committed to making a difference.

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Here at Bupa your wellbeing, identity, and personal story are respected and valued. We are committed to building diverse teams that are reflective of the communities we serve and fostering a fair and inclusive workplace free from discrimination, bullying and harassment. We encourage applicants from all backgrounds and experiences, including Aboriginal and Torres Strait Islander peoples, veterans, people with disabilities, and LGBTQIA+ applicants and are dedicated to removing barriers to participation.

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