medical secretary

About the role

Dr Vivian Yang is seeking a Medical Secretary to join our healthcare team on a part-time basis. Based in Eastwood, NSW 2122, this role is essential to the smooth operation of our medical practice. As Medical Secretary, you will be the backbone of our administrative operations, ensuring that our clinical team can focus entirely on delivering excellent patient care. This position offers the flexibility of part-time work whilst contributing meaningfully to a patient-focused healthcare environment.

What you'll be doing

• Managing patient appointments, scheduling, and maintaining accurate appointment records

• Answering and directing telephone calls and managing general enquiries from patients and healthcare professionals

• Processing patient registration and admission documentation

• Maintaining confidential patient records and ensuring compliance with privacy regulations

• Preparing and organising medical correspondence, reports and documentation

• Coordinating with medical staff to ensure smooth day-to-day operations

• Handling patient billing enquiries and administrative follow-ups

• Managing files, records and office supplies

• Providing reception support and ensuring a welcoming environment for patients

• Assisting with general administrative tasks as required

What we're looking for

• Proven experience working as a medical secretary or in a similar medical administration role

• Minimum 1-2 years of experience in medical secretary or similar medical administration roles

• Strong organisational and time management skills with the ability to manage multiple tasks simultaneously

• Excellent communication skills, both written and verbal

• Proficiency with medical administrative software and general office computer systems, Genie

• Basic familiarity with medical terminology is required

• Ability to maintain confidentiality and handle sensitive patient information with discretion

• Professional demeanour with strong customer service skills

• Attention to detail and accuracy in documentation

• Flexibility and adaptability in a healthcare environment

What we offer

We believe in creating a supportive and collaborative workplace where our team members can thrive. Working with Dr Vivian Yang, you will be part of a dedicated healthcare practice committed to providing exceptional patient care. We offer:

1. Flexible part-time hours that work around your lifestyle

2. A supportive and collegial team environment

3. Opportunity to work within a patient-centred medical practice

4. Professional development and training opportunities

5. A role that makes a genuine difference to patient outcomes and experience