Medical Administration Assistant

Medical Administration Assistant

Join Our Team

We are seeking an experienced and highly organised Medical Administration Assistant to join our privately owned and growing medical practice group. This is an exciting opportunity to work across our three established GP practices, supporting our administration and reception teams while contributing to the delivery of exceptional patient care.

This role is ideal for a proactive individual who thrives in a fast-paced healthcare environment, has excellent attention to detail, and enjoys working collaboratively with both clinical and administrative staff.

As a Medical Administration Assistant, you will play a key role in supporting the day-to-day operations of our practices. You will work closely with management and reception teams to ensure efficient administrative processes and a high standard of patient service across all sites.

• Utilising Best Practice software for patient administration and practice management

• Supporting Medicare billing processes, claims and reconciliations

• Managing and processing WorkCover, third-party and related claims

• Coordinating medical records requests and patient file transfers

• Assisting with staff rostering and workforce scheduling

• Managing and maintaining online appointment booking systems

• Following up outstanding accounts and debt collection activities

• Providing administrative support to management and clinical teams

• Assisting in the oversight and support of reception teams across multiple sites

• Ensuring compliance with practice policies, procedures and privacy requirements

• Supporting continuous improvement initiatives and administrative projects

To be successful in this role, you will possess:

• Previous experience in medical administration, healthcare administration or a similar role

• Strong working knowledge of Best Practice software

• Proficiency in Microsoft Office Suite, including Outlook, Word and Excel

• Understanding of Medicare billing, claiming processes and private billing

• Knowledge of WorkCover claims management and medical record handling

• Excellent organisational and time management skills

• Strong communication and interpersonal skills

• The ability to work independently and manage competing priorities

• A professional, positive and patient-focused approach

• Experience supervising or supporting administration/reception staff will be highly regarded

• Opportunity to work within a well-established and respected medical practice group

• Diverse and engaging role with variety across multiple sites

• Supportive and collaborative team environment

• Convenient locations close to public transport

• The chance to make a meaningful contribution to quality patient care

If you are a motivated administration professional looking to further your career within healthcare, we would love to hear from you.

Apply now with your resume and cover letter outlining your relevant experience.