Food & Beverage Attendant

Join the Team at Magpies Waitara & The Garden!

Casual & Part-Time Hospitality Superstars Wanted

Love great service, fast-paced hospitality, cocktails, gaming, and creating memorable guest experiences?

Magpies Waitara and The Garden are looking for energetic, customer-focused team members to join our growing team.

Whether you're an experienced bartender, cocktail enthusiast, or hospitality professional looking to take the next step in your career, we want to hear from you.

Why Join Us?

At Magpies Waitara, we're more than just a club—we're a destination. Home to The Garden, premium hospitality offerings, gaming facilities, and exciting member experiences, we pride ourselves on delivering exceptional service every day.

We offer:

·      Flexible part-time and casual opportunities

·      Above-award rates and penalty rates

·      Ongoing training and development

·      Supportive team environment

·      Opportunities for career progression

·      Work across multiple hospitality environments including bars, gaming, events and The Garden

About the Role

At Magpies Waitara & The Garden, we believe that exceptional hospitality starts with exceptional service.

As a Hospitality Team Member, you will be responsible for creating memorable experiences for our members and guests by delivering warm, professional, and engaging service at every interaction. Whether you're serving a perfectly crafted cocktail, assisting guests in our gaming lounge, or supporting a busy function, your focus will be on exceeding expectations and making every visit enjoyable.

You will be an ambassador for our brand, helping to create a welcoming atmosphere where members and guests feel valued, recognised, and eager to return.

Key Responsibilities

• Deliver exceptional customer service and build genuine rapport with members and guests.

• Create memorable guest experiences through friendly, professional, and attentive service.

• Prepare and serve a range of beverages, including cocktails, premium spirits, beer, wine, and non-alcoholic offerings.

• Provide outstanding service within our gaming operations, ensuring guests feel welcomed, supported, and appreciated.

• Anticipate guest needs and proactively resolve enquiries or concerns with professionalism and care.

• Maintain high presentation standards across bars, gaming areas, and customer-facing spaces.

• Assist in delivering successful functions, promotions, entertainment events, and member activities.

• Accurately process transactions using point-of-sale systems and handle cash in accordance with Club procedures.

• Work collaboratively with team members to create a positive and energetic workplace culture.

• Contribute to a safe, compliant, and enjoyable environment by adhering to RSA, RCG, and Club policies and procedures.

What Success Looks Like

The ideal candidate will be passionate about hospitality and service excellence, demonstrating:

• A genuine desire to create exceptional guest experiences.

• A positive, can-do attitude and strong work ethic.

• Confidence engaging with a diverse range of members and guests.

• The ability to remain calm, professional, and customer-focused in busy environments.

• Pride in personal presentation and venue standards.

• A commitment to teamwork and supporting colleagues to achieve shared goals.

• A passion for cocktails, hospitality trends, and creating memorable moments for guests.

If you love hospitality, enjoy interacting with people, and take pride in delivering service that exceeds expectations, we'd love to hear from you. 🍸🌿✨

What We're Looking For

At Magpies Waitara & The Garden, we don't just hire hospitality staff—we recruit people who genuinely love creating exceptional experiences for others.

We are seeking energetic, personable, and service-driven hospitality professionals who understand that every interaction matters. The successful candidates will have a natural ability to engage with members and guests, anticipate their needs, and consistently deliver service that exceeds expectations.

The Ideal Candidate Will Demonstrate:

• A genuine passion for hospitality and creating memorable guest experiences.

• A strong commitment to service excellence, with the ability to build rapport and establish positive relationships with members, guests, and colleagues.

• Previous experience working in hospitality, clubs, pubs, bars, restaurants, gaming venues, or customer-facing environments.

• Exceptional communication and interpersonal skills, with the confidence to engage with a diverse range of guests.

• A professional, friendly, and approachable manner, with a focus on delivering personalised service.

• The ability to remain calm, positive, and customer-focused during busy service periods.

• Strong attention to detail and pride in maintaining high standards of presentation and cleanliness.

• The initiative to identify opportunities to enhance the guest experience and contribute to the overall success of the venue.

• A positive attitude, strong work ethic, and willingness to support fellow team members.

• The flexibility to work across multiple areas of the venue, including bars, gaming, functions, and events.

• Availability to work a rotating roster, including evenings, weekends, public holidays, and peak trading periods.

Highly Regarded Experience

Whilst not essential, applications from candidates with experience in the following areas will be highly regarded:

• Cocktail preparation and premium beverage service.

• Gaming operations, including gaming machine service and customer engagement.

• High-volume bar service.

• Function and event operations.

• Barista skills and coffee preparation.

• TAB, Keno, and wagering services.

• Premium hospitality, entertainment, or destination venue experience.

Essential Requirements

• Current NSW RSA Competency Card

• Current NSW RCG Competency Card

• Previous hospitality experience

• Availability to work flexible shifts

What Sets You Apart

You are someone who understands that hospitality is about people first. You enjoy making guests feel welcome, valued, and appreciated. You take pride in delivering consistently high standards, thrive in a team environment, and understand the importance of creating positive experiences that encourage members and guests to return time and time again.

If you're passionate about service, enjoy working in a vibrant and dynamic venue, and want to be part of a team that strives for excellence every day, we would love to hear from you.

About The Garden

The Garden has quickly become one of the North Shore's most exciting hospitality destinations, combining premium food, beverages, entertainment, and outdoor experiences in a vibrant atmosphere.

If you enjoy creating memorable guest experiences and want to be part of a venue that continues to grow and evolve, we'd love to hear from you.

How to Apply

If you're passionate about hospitality, thrive on delivering exceptional customer experiences, and want to be part of one of Sydney's most exciting club and entertainment destinations, we'd love to hear from you.

Please submit your Resume and a brief Cover Letter outlining:

• Your relevant hospitality, bar, gaming, customer service, or venue experience
• Any cocktail, premium beverage, gaming, or function experience you may have
• Why you would be a great fit for the Magpies Waitara & The Garden team
• Your availability, including evenings, weekends, and public holidays
• Your expected commencement date

Join a team that is committed to service excellence, creating memorable guest experiences, and delivering exceptional hospitality every day.

Apply now and become part of the Magpies Waitara & The Garden success story.