Business Systems Analyst

Every day, the people of Waverley rely on us — to issue a development consent, send rates notices, book a service, respond to a request. Behind every one of those moments is a business system that needs to work and work well.

Waverley Council is looking for a proactive and collaborative Business Systems Analyst to partner closely with stakeholders across the organisation to understand their needs and drive the effective use of our business applications.

• Permanent full-time, 35 hours per week.
• Salary: $108,010.63 - $124,212.21 plus 12% Super
• Community focused, values driven service
• Access to Fitness Passport – discounted gym memberships
• A supportive and inclusive work culture
• Office locations in Alexandria and Bondi Junction, close to transport, cafes and local amenities
• Wellness that works for you! From annual skin checks and flu shots to our bi-annual health fair, we’re committed to helping you stay healthy

• Reporting into the ICT function, you'll be the connective tissue between our business units and our technology teams - ensuring that the systems we run and support serve the people who use them - our staff, our community.
• This role is built on a strong capability with Technology One, genuine business engagement, and the instinct for problem ownership.
• Partner with business teams to understand their objectives, challenges, and future needs
• Analyse current processes and identify opportunities to enhance effectiveness through better use of business applications
• Translate business requirements into clear functional specifications for technical teams.
• Work closely with project teams to deliver system enhancements, upgrades, and new features
• Act as a liaison between business users and technology teams to ensure solutions to meet expectations.
• Support the optimisation, configuration, and adoption of core business systems.
• Demonstrated experience supporting, administering and implementing solutions within Infor Pathway and/or TechnologyOne CiA/OneCouncil environments.

You're someone who can sit comfortably in a workshop with frontline staff in the morning and a technical design session with developers in the afternoon. You write clearly, think structurally, and you've got the patience to see a system improvement through from idea to adoption.

• Bachelor’s degree in IT, Business or related field
• Minimum of 5 years’ experience in a similar role
• Project management experience, including the ability to gather and communicate clear business requirements
• Excellent interpersonal, verbal and written communication skills.
• A strong understanding of basic system engineering, object-orientated design, information risk and security guidelines and architecture standards.
• Experience with project/task management tools (e.g. MS Project, Smartsheet)
• Proven experience working with analysis / reporting tools
• The ability to translate business requirements to functional specifications.
• Proven ability to document, develop and maintain IT operational policies and procedures, including the designing and documenting of detailed process flows, and the development of operational performance and quality metric standards and reports
• Understanding of and commitment to EEO principles

• Experience working in Local Government
• A project management certification (e.g. PRINCE2, Agile Product Owner)

Please refer to the position description for detailed information on the position and required skills and experience. For more information contact, Shayne Toet, Manager – Enterprise Systems, ***********@waverley.nsw.gov.au

How to apply?

To be considered for this role, you will need to complete the following:

1. A cover letter outlining your motivation for the role
2. A current resume detailing your relevant experience
3. Complete the online questionnaire demonstrating how you meet each of the essential criteria
4. All applications must be submitted through the Council’s website. waverley.nsw.gov.au/council/jobs

Please note that pre-employment checks are a standard part of the recruitment process.

About Waverley Council

At Waverley Council, our values of Respect, Integrity, Innovation, Collaboration and Customer Focus guide how we work together, deliver, lead and support our community.

We are committed to creating a workplace where people feel respected, included and empowered to contribute their best. We value diverse perspectives and foster a culture of collaboration, curiosity and continuous improvement.

We encourage applications from people of all backgrounds, including Aboriginal and Torres Strait Islander peoples, people from culturally and linguistically diverse communities, people with disability, LGBTQIA+ individuals, and people of all ages and life stages.

We are committed to providing an accessible and inclusive recruitment process. If you require adjustments or support at any stage, please contact our People and Culture team at ***********@waverley.nsw.gov.au.

We fully support the aims and objectives of the NSW Officer of Children's Guardian and Child Protection legislation. We will implement necessary practices to ensure a safe and supported Council environment for children and young people. All staff, volunteers and contractor’s welcome child safe and child friendly practices

Applications close: 30 June 2026 @ 11:59 PM AEST

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