Personal Banking Advisor

A Personal Banking Advisor at West Pacific helps customers with banking needs, offers tailored advice and solutions for opening accounts, managing finances, and providing guidance on West Pacific’s products and services. The role is customer‑focused, building strong relationships and ensuring a positive banking experience.

• Assist customers with opening accounts, managing finances and providing guidance on West Pacific products and services.
• Build and maintain strong customer relationships to support sales and banking needs.
• Meet and exceed KPI targets while delivering exceptional customer service.
• Adapt to a dynamic, fast‑paced environment with a variety of daily tasks.
• Work shifts covering 36 hours across Monday to Friday.

To succeed, you should thrive in a dynamic environment, have proven experience in meeting and exceeding KPI targets, possess strong communication, time‑management skills, and a passion for building and maintaining relationships. Willingness to learn and grow professionally is essential.

• Special offers on banking products and discounts from top brands.
• Culture, Lifestyle and Wellbeing leave options.
• Tailored learning and development opportunities to grow your career within the bank.
• Opportunities to give back to the community through volunteering initiatives.

No banking experience? No problem. We provide comprehensive training to master bank products and services and a supportive team will provide hands‑on guidance and resources to help you flourish in your new role.

We are committed to an inclusive community that welcomes everyone – irrespective of age, gender, background or abilities. We provide additional support to veterans, Indigenous Australians and the neurodiverse community. If you need adjustments during the recruitment process, please contact us for further information.