Operations Manager

Here at Linfox we believe together, anything is possible. Use sophisticated technology to deliver everyday essentials and natural resources for Australia’s biggest companies. Work with major customers in retail, healthcare, government and defence. Shape the future of logistics with industry leading innovations in safety, sustainability and efficiency. Create a career to be proud of. Expect all this and more when you join Linfox.

What does the job look like?

We’re looking for an engaged, people‑focused Operations Manager to join our Retail team and help us deliver for our customer Kmart.

Reporting to the Site Manager, you will oversee the day-to-day activities on site, ensuring the highest standards of safety, compliance, customer service, and financial performance are achieved. As an operations Manager you will have two direct reports and will oversee a blue-collar workforce of 15 Linfox company drivers and 40 subcontractors. Key areas:

• Ensure smooth transport operations and execute plans with precision
• Coordinate daily allocations across AM and PM operations
• Allocate the correct Linfox and subcontractor fleet to meet delivery requirements
• Oversee site financials, including staff wages, R&M, fuel, and discretionary costs. Ensure site profitability and that KPI’s are achieved
• Effectively manage the utilisation of allocated resources, while collaborating with the Site Manager to continuously develop and improve operational processes and outcomes
• Enhance customer relationships through regular contact and superior service delivery. Address customer needs promptly and effectively.
• Building productive relationships with subcontractors and internal teams to deliver exceptional service outcomes.
• Process driven, analytical and methodical with a passion to drive continuous improvement.
• Acting as the key escalation point for operational and safety critical issues, with accountability for afterhours decision‑making, incident response, and operational continuity.

Are you the one?

You’re a people‑focused leader who thrives in fast‑paced operational environments and knows how to bring out the best in a team.  You can demonstrate:

• Proven leadership experience that motivates teams, drives accountability, and consistently delivers outstanding results
• Exceptional customer service and interpersonal skills, with the ability to build strong working relationships.
• Proven ability to operate in a fast-paced unionised environment.
• Highly developed verbal and written communication skills.

What's in it for me?

• 12 weeks paid parental leave and return to work bonus for eligible employees
• Career development opportunities and mentoring programs
• Access to a range of benefits across dining and adventure, travel and health and well-being
• The chance to work in a high-performing team where your contributions truly make an impact

At Linfox, we focus on providing an inclusive and diverse workplace where our people can perform at their best. We welcome and encourage applications from people of all backgrounds, identities and perspectives; with people of diverse genders, ages, religions, abilities, sexual orientations and cultures (including Aboriginal and Torres Strait Islander peoples) encouraged to apply. .

Sound like you? Please click the apply button to submit your application and resume.

We kindly request no unsolicited resumes or approaches from Recruitment Agencies. Linfox is not responsible for any fees related to unsolicited resumes.

Further information

You will be required to meet Linfox's employment criteria which will include but not be limited to a criminal history check and full medical with a drug and alcohol test.