<ul><li>Own the full order life-cycle in a fast-paced role where no two days are ever the same</li><li>Hybrid working from Mascot, 2 WFH days a week, and you choose which days suit you</li><li>Genuine growth path, starting with orders and enquiries and building to account management</li></ul>About the Client:Our client is a growing global healthcare business that distributes its products nationally through a dedicated third-party logistics partner. They work closely with clinics, prescribing doctors and nurses to ensure a smooth, reliable ordering experience. The business is entering a period of growth and modernisation, with new systems and processes being introduced to support the team. They pride themselves on a close-knit, collaborative culture where new team members are given the tools and support to succeed.Key Responsibilities:<ul><li>Manage the end-to-end order process, from account setup and order submission through to returns and tracking.</li><li>Act as the primary liaison between the business, the logistics partner and customers, resolving delivery issues and account queries promptly.</li><li>Monitor and reconcile inventory levels and manage supply chain reporting.</li><li>Maintain accurate customer and pricing data, and produce daily sales, open order and delivery status reports.</li><li>Coordinate the logistics of training products and conference materials.</li></ul>Requirements:<ul><li>Experience in a customer service and / or logistics coordination role, ideally in a product distribution or healthcare environment.</li><li>A diligent, positive and adaptable mindset matters more than existing systems knowledge.</li><li>SAP and Salesforce experience is desirable but not essential, full training will be provided.</li><li>High attention to detail, strong organisational skills, and the ability to juggle multiple priorities under pressure.</li><li>Confident communicator, comfortable dealing with customers, internal teams and external partners via phone and email.</li><li>A proactive, team-first attitude with a genuine drive to deliver excellent customer outcomes.</li></ul>If this role sounds of interest to you, please apply now for immediate consideration!&nbsp;Salary benefits:&nbsp;+ Super

Manufacturing, Transport & Logistics

Annual

Own the full order life-cycle in a fast-paced role where no two days are ever the same
Hybrid wor

Customer Service & Logistics Coordinator

Full time

Reporting to General Manager, you will plan and administer defined production and packaging projects from commencement through to completion. You will coordinate internal staff, packaging suppliers, designers, contractors, equipment providers and other stakeholders to ensure project milestones, budgets, documentation and compliance requirements are met.This is a project-coordination position and is not primarily a production-line, packing or general office-administration role. <h3>Benefits</h3><ul><li>Opportunity to work on diverse production, packaging and product development projects.</li><li>Supportive work environment with opportunities for professional growth and development.</li></ul> <h3>Task & responsibilities</h3><ul><li>Develop and maintain project plans, schedules, budgets, milestones and action registers.</li><li>Coordinate packaging-development and production-improvement projects.</li><li>Liaise with bottle, closure, label, carton and equipment suppliers regarding project specifications, samples, pricing and delivery milestones.</li><li>Coordinate the introduction of new products and packaging formats into production.</li><li>Assist with packaging trials, equipment installation, commissioning and process-improvement projects.</li><li>Arrange project meetings and maintain minutes, decisions, responsibilities and follow-up actions.</li><li>Monitor project expenditure, supplier deliverables, risks, delays and variations.</li><li>Coordinate contractors, consultants and other external project participants.</li><li>Maintain project records, specifications, approvals, payment records and compliance documents.</li><li>Collect and analyse project data and prepare progress, budget and outcome reports for management.</li><li>Support food-safety, traceability, labelling and packaging-compliance projects in consultation with relevant technical advisers.</li><li>Escalate project risks and matters requiring management attention.</li><li>Implement approved project decisions and monitor corrective actions.</li><li>Conduct project close-out reviews and document lessons, outcomes and opportunities for improvement.</li></ul> <h3>Qualification & experience</h3><ul><li>AQF Diploma or higher qualification in Project Management, Business, Business Administration, Operations Management or a related discipline.</li><li>At least one year of relevant experience coordinating production, packaging, food-manufacturing or business-improvement projects.</li><li>Experience maintaining project schedules, budgets, records and status reports.</li><li>Experience coordinating suppliers, contractors and multiple stakeholders.</li><li>Strong organisational, analytical and written communication skills.</li><li>Ability to manage competing deadlines and follow projects through to completion.</li><li>Competence using project-management and standard business software.</li><li>Experience in food or beverage manufacturing is desirable.</li><li>Knowledge of bottles, closures, labels, cartons or other food-packaging materials is desirable.</li><li>Experience coordinating packaging trials or equipment installations is desirable.</li><li>Familiarity with food-safety, product-traceability and labelling requirements is desirable.</li><li>Experience supporting new-product launches, certification or systems-implementation projects is desirable.</li></ul>

We are seeking an experienced Production & Packaging Projects Coordinator to support production, packaging, equipment and product launch projects.

Production and Packaging Projects Coordinator

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Logistics Coordinator jobs in Sydney

Manufacturing transport and logistics

2 available jobs

Customer Service & Logistics Coordinator

Production and Packaging Projects Coordinator